Privacy Policy

Unisol Global, No. 13, SH 104, Maruthi Nagar, Yelahanka, Bangalore, Karnataka 560064, India, operates Driveline and is the data controller for workshop account information. For the customer and vehicle records a workshop enters, the workshop is the controller and we act as its processor — we hold and process that information on the workshop's instructions and do not use it for our own purposes.

Questions or requests: unisol.globalai@gmail.com.

From the workshop that subscribes

• Account details: workshop name, owner name, work email, mobile number, and a password stored only as a cryptographic hash.
• Business details you add for paperwork: address, GSTIN, PAN where entered, bank details printed on invoices, logo and brand colour.
• Staff details you add: names, designations, contact numbers, attendance, payroll and performance records.
• Billing records: plan, subscription status, payment dates, amounts, invoice numbers and the mandate reference from the payment gateway.
• Technical logs: IP address, browser type, timestamps and the actions taken in the account (used for security and the activity log).

About the workshop's own customers

• Name, prefix, phone number, email and address as entered by the workshop.
• Vehicle details: make, model, registration number, VIN or chassis number, odometer reading.
• Job records: estimates, invoices, payments, inspection findings and photographs, warranty certificates and service history.

We never collect card numbers, UPI PINs or net-banking credentials. Payments are entered directly on Cashfree's secure pages and those credentials never reach our servers.

• To provide the service — create your documents, run your reports, and keep your account working.
• To take payment for your subscription and issue you a GST invoice.
• To send service communications: trial and renewal reminders, payment receipts and failures, security notices.
• To deliver documents you ask us to send on your behalf — an invoice email or warranty certificate to your customer.
• To keep the platform secure, investigate abuse, and maintain the audit trail your own compliance may require.
• To meet legal obligations, principally tax and accounting record-keeping.

We do not sell personal data, we do not rent mailing lists, and we do not market to your customers.

Only with service providers needed to run Driveline, and only to the extent each one needs:

• Cashfree Payments — subscription collection, UPI AutoPay and eNACH mandates, refunds. Receives your name, email, phone and the amount.
• Cloud hosting and database providers — store the application and its data.
• Cloud file storage — stores inspection photographs, logos and bill attachments.
• Email delivery provider — sends the invoices, certificates and notices you trigger.
• AI providers (Google Gemini, OpenAI) — only for the optional features that need them, such as reading a scanned supplier bill or drafting a training plan. Content sent for these features is not used by us to train models.

We also disclose data where the law requires it — a valid order from a court or authority — or to establish or defend a legal claim. If our business is ever transferred, we will tell you before your data moves, and the new owner is bound by this policy.

Data is stored on managed cloud infrastructure. Some providers listed above may process data outside India; where that happens we rely on their contractual data-protection commitments and share only what the feature requires.

• Active accounts: for as long as the account exists.
• Cancelled accounts: retained in read-only form so you can export, then deleted within 30 days of a written deletion request.
• Financial records (our GST invoices to you): retained for 8 years as Indian tax law requires, even after deletion of the rest.
• Security and activity logs: up to 12 months.

• Encrypted connections (HTTPS/TLS) for all traffic.
• Passwords stored as salted hashes — never in readable form.
• Each workshop's records are scoped to its own account; one workshop cannot read another's data.
• Role-based permissions so you control which staff member sees which module.
• Brute-force protection on login, session cookies with CSRF protection, and an activity log of sensitive actions.
• Regular backups of the database.

No system is perfectly secure. If a breach affects your data, we will notify you and the relevant authority without undue delay, with what we know and what we are doing about it.

Driveline uses strictly necessary cookies only — to keep you signed in and to protect forms against cross-site request forgery. We do not use advertising or cross-site tracking cookies. Blocking these cookies will prevent sign-in from working.

You can ask us to give you a copy of your data, correct it, delete it, or stop a particular kind of processing. Most of this you can do yourself inside the app; for anything else, email unisol.globalai@gmail.com and we will respond within 30 days.

If you are a vehicle owner and want your details corrected or removed, please contact the workshop that holds your record — it is their account and they control it. If you cannot reach them, write to us and we will pass the request on.

Service and billing emails are part of the subscription and cannot be unsubscribed from while an account is active. Any promotional email we send will always carry an unsubscribe link.

Driveline is a business tool and is not directed at anyone under 18. We do not knowingly collect data from children.

We will update this policy as the product changes. The revision date at the top always reflects the current version, and material changes are emailed to account holders before they take effect.